FAQs
Fees
E & Y Removals charge at our hourly rate.
- Hours begin when we arrive at your “pick up address” and end when we leave your “drop off address”.
- Minimum of 3 hours Monday to Friday.
Minimum 4 hours Saturday. - If over hours, charges apply at “per 15 minute increments, pro rata of the hourly rate”.
- No road toll fees.
- No fuel and stair levies.
- No travel charges when “pick up address” and “drop off address” are within a “20 km radius of Pakenham 3810”.
Trucks Are Equipped with
- Protective blankets.
- Protective straps.
- Shrink & bubble Wrap.
- Tool boxes for disassembling and assembling furniture.
- Trolleys.
- Ramps and tailgates.
Where can I get boxes?
You can purchase boxes from E & Y Removals and Storage.
Removalist cannot carry
It is illegal for a removalist to carry or move flammable liquids and objects such as gas canisters. Therefore we are unable to take these for you.
Are my items insured?
E & Y Removals and Storage have transit insurance which covers the entire load to a particular dollar value in the event of a rollover, fire, theft, or accident while your goods are in transit, this insurance covers whole loads and not individual items.
FAQs
Fees
E & Y Removals charge at our hourly rate.
- Hours begin when we arrive at your “pick up address” and end when we leave your “drop off address”.
- Minimum of 3 hours Monday to Friday.
Minimum 4 hours Saturday. - If over hours, charges apply at “per 15 minute increments, pro rata of the hourly rate”.
- No road toll fees.
- No fuel and stair levies.
- No travel charges when “pick up address” and “drop off address” are within a “20 km radius of Pakenham 3810”.
Trucks Are Equipped with
- Protective blankets.
- Protective straps.
- Shrink & bubble Wrap.
- Tool boxes for disassembling and assembling furniture.
- Trolleys.
- Ramps and tailgates.
Where can I get boxes?
You can purchase boxes from E & Y Removals and Storage.
Removalist cannot carry
It is illegal for a removalist to carry or move flammable liquids and objects such as gas canisters. Therefore we are unable to take these for you.
Are my items insured?
E & Y Removals and Storage have transit insurance which covers the entire load to a particular dollar value in the event of a rollover, fire, theft, or accident while your goods are in transit, this insurance covers whole loads and not individual items.