FAQs

Fees

E & Y Removals charge at our hourly rate.

  • Hours begin when we arrive at your “pick up address” and end when we leave your “drop off address”.
  • Minimum of 3 hours Monday to Friday.
    Minimum 4 hours Saturday.
  • If over hours, charges apply at “per 15 minute increments, pro rata of the hourly rate”.
  • No road toll fees.
  • No fuel and stair levies.
  • No travel charges when “pick up address” and “drop off address” are within a “20 km radius of Pakenham 3810”.

Trucks Are Equipped with

  • Protective blankets.
  • Protective straps.
  • Shrink & bubble Wrap.
  • Tool boxes for disassembling and assembling furniture.
  • Trolleys.
  • Ramps and tailgates.

Where can I get boxes?

You can purchase boxes from E & Y Removals and Storage.

Removalist cannot carry

It is illegal for a removalist to carry or move flammable liquids and objects such as gas canisters. Therefore we are unable to take these for you.

Are my items insured?

E & Y Removals and Storage have transit insurance which covers the entire load to a particular dollar value in the event of a rollover, fire, theft, or accident while your goods are in transit, this insurance covers whole loads and not individual items.

FAQs

Fees

E & Y Removals charge at our hourly rate.

  • Hours begin when we arrive at your “pick up address” and end when we leave your “drop off address”.
  • Minimum of 3 hours Monday to Friday.
    Minimum 4 hours Saturday.
  • If over hours, charges apply at “per 15 minute increments, pro rata of the hourly rate”.
  • No road toll fees.
  • No fuel and stair levies.
  • No travel charges when “pick up address” and “drop off address” are within a “20 km radius of Pakenham 3810”.

Trucks Are Equipped with

  • Protective blankets.
  • Protective straps.
  • Shrink & bubble Wrap.
  • Tool boxes for disassembling and assembling furniture.
  • Trolleys.
  • Ramps and tailgates.

Where can I get boxes?

You can purchase boxes from E & Y Removals and Storage.

Removalist cannot carry

It is illegal for a removalist to carry or move flammable liquids and objects such as gas canisters. Therefore we are unable to take these for you.

Are my items insured?

E & Y Removals and Storage have transit insurance which covers the entire load to a particular dollar value in the event of a rollover, fire, theft, or accident while your goods are in transit, this insurance covers whole loads and not individual items.